Sep 24, 2009

Today’s episode is about the issue of building relationships and some of the fallacies that we buy into when we’re in the market looking to grow our business.

Bill takes a 10-point-checklist look at the things you can be doing right now to build REAL relationships---not fake ones.

 

Sep 17, 2009

We get access to a high level researcher this week that will shed light on your customers' value. Noah Grayson, Walker Information, sat down with Bill and relayed stories of what some of the largest companies in the US are learning about customer value and how to deliver it.

E-mail Noah at ngrayson@walkerinfo.com

Sep 10, 2009

In this week’s episode, Bill and Bryan address a real life situation of a client whose competitor is stealing (buying) customers. They address what is really happening beneath the surface and show you some ways you can prevent customers from leaving.

One caution: Don’t wait until it’s too late. Begin now.

Sep 4, 2009

Ever wonder if you're doing the right behavior to grow your business? Or "enough" of the right activity? Bill and Bryan talk about 4 of the 10 areas that they recommend you assess yourself in--all having to do with 'sales activity.'  In their practice they run up against a lot of prospecting pain, but upon...